LetGoTax (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal and financial information when you visit our website at https://letgotax.com or use our tax preparation, filing, and advisory services.

1. INFORMATION WE COLLECT

We collect several types of information to provide and improve our tax services to you:

  • Personal Identifiable Information (PII): Full name, Social Security Number (SSN) / Individual Taxpayer Identification Number (ITIN), date of birth, home address, email address, and phone number.
  • Financial & Tax Data: Income statements, W-2 forms, 1099 forms, bank account details (for direct deposit or tax payments), tax filing status, dependent details, and other tax-related documents.
  • Technical & Usage Data: IP address, browser type, operating system, access times, pages viewed, and navigation paths on the LetGoTax website.

2. HOW WE USE YOUR INFORMATION

LetGoTax uses the collected information for the following purposes:

  • To prepare, process, and file your tax returns with relevant tax authorities.
  • To verify your identity and prevent fraudulent activities or unauthorized access.
  • To communicate with you, respond to inquiries, and provide status updates regarding your tax filings.
  • To send updates on tax regulations, service announcements, or promotional offers (you can opt out at any time).
  • To improve our website performance, user experience, and overall service quality.

3. SHARING AND DISCLOSURE OF INFORMATION

We do not sell, rent, or trade your personal information to third parties. We only share your information in the following circumstances:

  • Tax Authorities: Submitting your tax documentation to the Internal Revenue Service (IRS) and state or local tax agencies as required to process your filings.
  • Service Providers: Trusted third-party vendors (such as cloud storage providers, payment processors, or IT infrastructure partners) who assist us in operating our services under strict confidentiality agreements.
  • Legal Compliance: When required by law, court orders, subpoenas, or to comply with official governmental requests.

4. DATA SECURITY

LetGoTax implements industry-standard administrative, technical, and physical security measures to protect your data, including:

  • Data encryption in transit (SSL/TLS) and at rest.
  • Secure firewalls and restricted access controls.
  • Strict authorization policies ensuring that only employees directly handling your case have access to your personal files.

5. COOKIES AND TRACKING TECHNOLOGIES

The LetGoTax website uses cookies and similar tracking technologies to:

  • Remember your preferences and login sessions.
  • Analyze website traffic and user behavior to optimize site functionality.

You can choose to disable cookies through your browser settings; however, some features of our website may not function properly as a result.

6. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access & Review: Request access to or copies of the personal information LetGoTax holds about you.
  • Correction: Request updates or corrections to incomplete or inaccurate information.
  • Deletion: Request the deletion of your personal data (subject to statutory tax record retention requirements).
  • Opt-Out: Unsubscribe from receiving marketing or promotional communications from us.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites. LetGoTax is not responsible for the privacy practices, content, or policies of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or applicable legal regulations. Any updates will be posted directly on this page along with the revised “Last Updated” date.